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If you find a defect
Tell us when the issue appeared and under what conditions. We will inspect the item and contact you to discuss the next steps.
How to request support
- Include the order number and receipt date.
- Describe the issue and the conditions in which it appears.
- Email cmc@bazabtc.com.
Quality inspection
The buyer may check the quality of the goods and, if the cause of a defect is disputed, arrange an expert examination under the procedure established by law. The buyer may take part in the examination and challenge its findings. If the defect arose for reasons for which the seller is not responsible, the buyer reimburses costs in cases provided for by law.